Pricing

Frequently Asked Questions about PlayFab Pricing

How can I find out more about the PlayFab meters and the PlayFab pricing model?

Visit the PlayFab Pricing Overview page to find a series of articles and information that will detail how PlayFab pricing works including definitions of our consumption-based Pricing Meters.

How can I estimate my cost?

Current PlayFab customers can visit the Billing Summary page to preview your titles’ usage amounts to help determine your estimated costs. You can access the Billing Summary page from the “My Studios and Titles” homepage by clicking on the ellipsis “…” to see your studio settings. We have also created a Best Practices Guide that provides tips for using and optimizing each meter and will help guide you through managing your costs.

New customers can start testing PlayFab in Development Mode, which is a free-to-try state that provides developers with the flexibility to connect a title to PlayFab without running up the bill. In Development Mode you will be able to see your titles Billing Summary page that details your usage and will help in estimating longer term costs.

What is Development Mode?

All PlayFab titles are in one of two possible states – Development Mode and Live. Development Mode is a free-to-try and test state that provides developers with the flexibility to connect a title to PlayFab without running up the bill. A title in development mode can only have up to 100k users. Accounts can have up to 10 titles in Development Mode.

By default, every title created starts in Development Mode. The My Studios and Titles main page will indicate which state a title is in through a mark on the bottom, left corner of the title block. This indicator can also be viewed at the top of the left nav within a title. Titles in Development Mode are labeled Development. Read more about Development Mode.

How do I change my plan?

You can change your plan in Game Manager using the Plan Recommendation and Plan Selection pages. Read more about Account Upgrades.

How does pricing work for Insights?

PlayFab Insights is a feature currently in public preview. It is a completely managed data environment, giving you instant access to your games data without the need for additional engineering. All Insights features are billed in a virtual currency called "Insights Credits". Each performance level for insights is billed to the minute (Insights Credits Per Hour / 60). The cost in credits for each performance level is located at the bottom of the table on the Insights Management page. Visit the Insights pricing page to understand the relationship of Insights Performance settings to your cost.

How does pricing work for PlayFab Party?

Depending on your current pricing plan, you pay for what you use on PlayFab Party at the rate specified on this page. More detailed PlayFab Party billing meter descriptions can be found on the PlayFab Party pricing page.

PlayFab Party can be enabled in the Game Manager by clicking on the Party tab. For detailed instructions on enabling PlayFab Party visit the PlayFab Party Quickstart.

What kind of support do I get with PlayFab?

All customers get access to our Discord forums, documentation, and tutorials. In addition, we have an active community in Discord, where developers can share their experiences and knowledge with one another. Customers on a paid plan get access to dedicated support, including the ability to submit tickets. At the Enterprise level, customers will have dedicated support. Learn more about technical support.

How does pricing work for Multiplayer Servers?

PlayFab's multiplayer server hosting service allows you to operate a dynamically scaling pool of custom game servers in Azure. Multiplayer Servers can be enabled in Game Manager by selecting the Multiplayer tab. For detailed instructions on enabling PlayFab Multiplayer Servers visit the Multiplayer Server Quickstart.

All PlayFab customers who have selected a plan can access the service and use a limited, free quota of multiplayer servers for product evaluation and testing. Multiplayer Servers are billed on a consumption-basis and billed separately. Visit these resources to learn more about Multiplayer Server billing and pricing.

Where do I view the usage for my account?

The Billing Summary page provides a daily snapshot of your month-to-date estimate charges. Use the information on this page to estimate what your bill will look like at the end of the month and view past months to understand trends and comparisons. The billing details page helps you determine what the biggest consumers of your metered resources are and gives you information that you can use to reduce your charges in subsequent months.

Admin or billing permissions are required to view the Billing Summary page. Visit Billing Summary Overview to learn more.